Your products outlive the sale. So should your customer relationships.

Airloom is the connected-product platform for retail brands. Every product you make carries its own consumer scannable ID, allowing you to connect with every owner, not just the first.

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No app for your customers. Nothing to build for you.

The IDEvery item gets its own unique ID, sewn or stuck directly on the product.
The product pageYour customer, the owner of a product, gets a 1/1 landing page, giving them more value for what they own. All from the browser, no app or account required.
The insightsYour brand gets real insights from real customers, at the unique item level.
  • One unique ID per unique item, never reused
  • No app or account for your customers
  • All product IDs in one print-ready file for your manufacturer
  • Change anything later, without reprinting a thing

Today, the sale is the last thing you see.

You pay to win a customer once. Then your product is resold, handed down or given away. Each new owner is a customer you cannot reach.

What you see todayThe sale only.

Your brand

1st owner

2nd owner

Out of reach

3rd owner

Out of reach

What you could see, with AirloomConnect with every product’s owner, through the product.

Your brand

1st owner

Scanned in Melbourne

2nd owner

Reviewed, five stars

3rd owner

Listed for resale

One product, many owners, more opportunities for connection and insights.

Simple to set up, easy to operate.

We set it up with you. Your supply chain stays the same.

  1. We set up your products with you.

    You give us the product details. AirloomHQ, your dashboard, makes a unique code for every item.

  2. Your manufacturer attaches the code.

    One print-ready file. The ID can be sewn or stuck to the physical product, depending on its type, or attached wherever else it will stand the test of time.

  3. Your supply chain carries on as normal.

    One additional label on every product. Nothing else changes.

  4. Your customers scan and find more value.

    A custom landing page for that item, telling your story in your words. More value at their fingertips.

See the whole process

Example AirloomID

Why would anyone scan it?

Because the first scan gives them something worth having, straight away. The more value your customer gets builds trust and connection, which keeps them coming back.

What your customer can get

Authenticity
Validation that the product is real.
Details
Where it’s from, what it’s made of and how to care for it.
Rewards
Value for the insights they provide, like a review in exchange for a discount.
Resale
A ready-made listing when it’s time to sell.
Service
Simple avenues for warranty, returns and repurchase.
Ease
Accessible with most smartphone cameras.

The value of a scan is up to your brand.

Airloom helps your brand provide more value to every new customer. More value means more of a reason to scan again.

After a scan

What your brand gets back.

Every owner, not just the first.

  • Owners

    When your product changes hands, the new owner can become a customer you can reach.

  • Data

    First-party data on every product: where it’s scanned, what owners say and when it’s resold.

  • Presence

    Your brand stays with every owner. Each item opens a page in your name, telling your story.

  • Control

    Change what any item shows, at any time, without reprinting a single existing ID.

  • Simplicity

    No app for them, no build for you. We set it up with you.

  • Compliance

    Prepares you for changing digital product passport rules (EU DPP regulation).

Simple to run, with value that compounds over time.

Airloom works to make your brand better and your products last longer.

  • Set up with you, personally.

    We set up your first products with you and brief your manufacturer.

  • Your supply chain stays the same.

    Your manufacturer gets one print-ready file. Nothing else changes.

  • Your data is yours.

    Kept secure, and separate from every other brand’s data.

  • Change anything, any time.

    You can update any page after its code is printed.

  • Your codes keep working if you leave.

    You choose where they point: your website or another provider.

  • Australia today, with global ambitions.

    Based outside Australia? Get in touch.

Do our customers need an app?

No. An AirloomID is a QR code. Most smartphone cameras scan it, and the page opens in the browser, with no app or account.

Does this add work to production?

One additional label on every product. Your manufacturer gets all product IDs in one print-ready file. Nothing else in your supply chain changes.

Why not a QR code on our swing tag?

A swing tag is thrown away after the sale. An AirloomID stays on the product, so every owner can scan it. It also opens a 1/1 landing page for that exact item, not a general web page.

What if we no longer want to use Airloom?

Your QR codes keep working and you stay in control of them. We point them to your website, or to another provider you choose.

What does it cost?

Get in touch to discuss pricing options for your brand.

Give every owner a way home.

Make your products last multiple lifetimes.
Turn them into heirlooms, with Airloom.